Put us to the test
At Live-Tech, we believe that customer service is the key to long-term success. This is why we aim at being a strategic business partner to you by staying tuned in to your distinct needs. We provide you with a personalized, fast, and reliable 24/7 live technical support.
We always work on ensuring that the proper resources are assigned to your request in order to bring a fast issue resolution. We use a leading ticketing system to track down issues. Every trouble ticket is owned by a level 2 technician and is closed upon issue resolution only. If the assigned Level 2 Live-Tech cannot immediately resolve your issue, the ticket will be raised to Level 3 or even Level 4 Live-Tech hosted Exchange Administrators.
Live-Tech does not outsource support. Our staff works here, in our headquarters. We give them an exciting workplace, excellent working conditions, and continuous professional development.
Through certifications and trainings, we maintain the highest standards of service. Any issue you may encounter is for us just another mean of demonstrating our know-how and dedication to support.
Certified Information Systems Security Professional MCT
Microsoft Certified Systems Engineer
Microsoft Certified Systems Administrator
Microsoft Certified Database Administrator
Microsoft Certified Solutions Developer
Microsoft Certified Desktop Support Technician
Microsoft Certified IT Professional
Microsoft Certified Technology Specialist
CompTIA A+ Certified
CompTIA Network+ Certified
CompTIA Security+ Certified
CompTIA Linux+ Certified
CompTIA Server+ Certified
Cisco Certified Network Administrator